So I finally got a (paying) job working with computers and lo and behold I’m working tech support for a hosting company (no I won’t tell you which one).

I’ve made my parents proud at the cost of my soul.

It seems that nobody on the internet is fully aware of the awesome and mind-numbing stupidity that is lurking in the shadows of the net.  From the arrogant script-kiddies to people that don’t know what a mail client is and still manages to run a company’s IT division.

I’ve had to deal with one such customer for about 2 days now.  She canceled her account believing that she’s supposed to be using a Windows server if she runs Windows at home.  Apparently she’s also responsible for managing 85% of all academic websites on the internet (her words, not mine) Whatever.

-anyways-

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I'm broke

She’s been calling just to yell at us for about 20 minutes straight each day because the refund we issued her hasn’t yet reached her account.  (Keep in mind, we sent the money, her bank is still processing it)

-sigh-

I’m always polite and talk to the customer in a professional tone, but there’s only so much you can say before you put the phone on mute and start spewing explitives you didn’t know existed before.

So let me say this in a nice enough way.

If you ever call tech support, by the time they’ve answered the phone, they already hate you.

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